Skip to main content

Cancellation and Refund Information

If for some reason you are unable to start or complete your program, we would be happy to defer your registration for up to one year at no charge or transfer your registration to another person i.e. co-worker, friend. Please note your registration includes memberships for one year only and deferrals may require you to purchase additional memberships in order to complete the course work.

Anyone taking this program, must begin in Module 1. If a refund is requested, the refund amount will follow the schedule below:

MODULE ONE:

• Up to 10 days before start of the first module: full refund minus a $25 admin fee, applicable credit card and registration charges and costs of memberships if they have been purchased on behalf of the student.

• One to nine days before start of the first module: 50% refund of module one, full refund of modules 2-4, minus costs of applicable credit card and registration charges and memberships if they have been purchased on behalf of the student.

• First day of the first module: refund of modules 2-4 if applicable, $25 admin fee, applicable credit card and registration charges.

• Students enrolled in module 1 as a stand alone course will be charged HST. If the student previously registered for the certificate program and is now only taking module 1, HST will be applied and therefore deducted from the refund amount.

MODULES TWO-FOUR:

Access to these modules will be provided up to one week prior to the course start date. Refunds are based on the access date of Module 2. If required, a deferral of up to one year from the start date of module one may be arranged.

• Up to 10 days before access to the second module: refund of modules 2-4 minus a $25 admin fee, applicable credit card and registration charges. If the student is now taking Module 1 as a stand alone course, HST must be charged and will be deducted from the refund amount.

• One to nine days before access to the second module: 50% refund of modules 2-4 minus credit card and registration charges. If the student is now taking Module 1 as a stand alone course, HST must be charged and will be deducted from the refund amount.

• First day of the second module: no refund; deferrals can be arranged up to one year from the start date of module one.

 

Laurier alumni, current students and employees, as well as seniors, are eligible for a $250 discount on the full certificate. Email cpsw@wlu.ca to receive your discount code. You must receive and input your discount code before proceeding to the payment page to be eligible for the discount; the discount cannot be processed after payment is made.